FRANCIS J. BARBOSA

667 HAGUE AV | ST PAUL, MN 55104 | 651.592.1627

FRANCISBARBOSA@MSN.COM

 

STRATEGIC  BUSINESS AND TECHNOLOGY EXECUTIVE

 

An expert in Strategic Business Planning and Transformation, Growth, and Operations leadership I have worked with some of the largest Global Financial Services, Insurance, Healthcare, Retail, Manufacturing and other large complex organizations and industries as well as many small and growing organizations over the course of my nearly 20 year career.  My experiences have provided the organizations I have partnered with, practiced authority in Business-Technology Alignment with Enterprise Program and Project Management, Data Warehousing, Business Intelligence & Information Management, Enterprise Architecture & Engineering as well as the vision and leadership to define and achieve their goals.

 

Along with extensive and comprehensive knowledge and expertise in business, management and client service optimization and improvement, I also command both a deep and broad background in the Technology Domains including Web, E-Commerce, Cloud, Business Intelligence, Data Warehouse, ERP, Enterprise Architecture, Development and Custom Solutions.

 

I have successfully lead many organizations through challenging business transformation, driving transformative business and technology strategy, process and technology reengineering and implementation programs as the Director of Enterprise Data Warehouse, Information Management and Business Intelligence and Director of a Global Architecture Services Group with several major global consulting organizations.

 

Through a driving interest, significant experience, and demonstrable credentials in current preeminent methodologies, and continual improvement programs for business and technology systems, I have helped many organizations define and execute business strategies to rationalize, optimize and transform.

 

Additionally, I enjoy a deep passion for partnering with, building, mentoring, and leading teams of highly talented professionals through their careers.

 

CORE COMPETENCIES 

 

Strategic Planning and Transformation	Technology / Business Integration Alignment
Business Process Optimization & Engineering	E-Commerce and Enterprise Portal Design
Program and Project Management	Data Warehouse and Business Intelligence
Enterprise Architecture & Integration	Enterprise Software Engineering
Enterprise Design & Implementation	Enterprise Security Planning
Organization Governance	International Delivery Management

 

 

 

 

 

 

 

 

 

 

SELECTED HIGHLIGHTS

 

·       Built online marketing and customer profile system in conjunction with the online e-commerce marketplace for Wells Fargo and it’s clients to centralize data assets and distribute the channel traffic across sites while both identifying and tracking customer behavior and trends. 

 

·       Pre-IPO IT staffing firm; built enterprise architecture and strategic consulting practice from inception to 72 full time employees and revenues of $320k per month run rate.

 

·       Designed and implemented joint information management and business intelligence solution for Bell South, Corp, SBC and Cingular Wireless to provide e-commerce network and customer service overlap, product placement opportunities ahead of the AT&T Merger.

 

·       Designed and implemented Enterprise IT and business intelligence systems with Master Data Management and Data Warehouse for industry verticals including Finance, Insurance, Healthcare, Telecom to streamline and augment client care and product placement and marketing.

 

·       Established internal corporate operating components (HR, AR/AP, Business Development & Marketing, etc.) and service offerings including e-business, enterprise architecture planning, SOA, ERP, Business Intelligence, supply chain management, customer centered frameworks and portals, and web content to manage and measure business performance.

 

·       Lead the analysis of 3300 custom applications existing within the corporate technology enterprise to identify common functions and areas of noncompliance and designed the strategic SOA based architecture and implementation roadmap including business intelligence capabilities.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CAREER TRACK

 

JACK LINK’S MEAT SNACK        2014 - PRESENT

[Consultant] Global Information MDM MDG and Business Information Management Leader

 

Directing the discovery, definition and implementation of a global MDM and information management strategy including enterprise business and technology best practices, policies, controls and programs for the North America, South America, Europe, Middle East, Africa, and Asia-Pacific.

•        Collaborating across business enterprise with executive leadership to define and begin the execution of the multiyear, phased release of MDM, Governance, and Advanced Business Information Analytics and Data Science capabilities.

•        Defining new cross functional enterprise organization to support the existing and planned enhanced information needs of a rapidly expanding and maturing global organization.

•        Establishing enterprise information and data governance standards, policies, procedures to insure the consistent quality and reliability of the corporate information and data assets.

•        Managing and delivering the all aspects of Data Integration, Migration, Master Data Management, Quality and, Governance solutions for the new European division merger and acquisition.

•        Lead the metadata identification and definition and the establishment and management of the creation and oversight of the stewardship organization and practices.

 

 

HEALTHLAND                                                                                                2014 [Consultant] Interim VP of Product and Development

 

Direct and manage the relationships between clients, corporate and internal partnerships and engagement capabilities to define and deliver information-driven organizational transformation though Business Intelligence and Information Management, ERP and Enterprise Data Warehouse to drive cloud and web enablement for accelerated growth and e-commerce.

•        Drives the development and planning of a new Electronic Health Record application to be used in-house by Physicians and Nurses at hospitals and clinics in Minnesota.

•        Coordinates process with hospitals/clinics and government to ensure compliance to specific FDA mandates on Health Record documentation and security

•        Ensures accurate transition from paper health records to electronic platform, again in compliance to FDA standards

 

INSIGHT GLOBAL                  2012 - 2014

[Consultant] Director Business Information Management Delivery 

 

Driving the $65M Information Management Strategy and MDM initiative to support industry marketing, insight, growth, federal regulatory changes, the operational needs of interdepartmental business end-users and consumer e-commerce and report demands ahead of the National and State Healthcare Exchanges and National Guided Health Initiatives.

 

Collaborating across the business enterprise at all levels of the organization, state and federal agencies, and external partners and vendors to define and meet requirements to deliver comprehensive, secure, and quality data for applications, reporting and predictive modeling.  Directing the establishment of enterprise-level technology implementation and strategic direction while aligning to the investment roadmap for existing data asset as well as future investments.

 

•        Defined, Established, and Trained staff on enterprise information and data governance standards, policies, procedures to insure the consistent quality and reliability of the corporate information and data assets.

•        Managing and delivering the all aspects of Data Integration, Migration, Master Data Management, Quality and, Governance solutions for the National Partners for their enterprise business units.

•        Lead the metadata identification and definition and the establishment and management of the creation and oversight of the stewardship organization and practices across client organizations.

 

 

SOGETI USA            2011-2012

Director Business Information Management

 

Direct and manage the relationships between clients, corporate and internal partnerships and engagement capabilities to define and deliver information-driven organizational transformation though Business Intelligence and Information Management, ERP and Enterprise Data Warehouse to drive cloud and web enablement for accelerated growth and e-commerce.

 

Driving success through partnership with executive client leadership and internal senior management to deliver next generation business enterprise capabilities.

 

•        Defined, Established, and Trained staff on enterprise information and data governance standards, policies, procedures to insure the consistent quality and reliability of the corporate information and data assets.

•        Managed the delivery of all aspects of Data Integration, Migration, Master Data Management, Quality and, Governance solutions for the National Partners for client enterprise business units.

•        Managed metadata identification and definition activities and the establishment and management of the creation and oversight of the stewardship organization and practices across client organizations.

 

WIPRO TECHNOLOGIES          2009 - 2010

Director Enterprise Data Warehouse, Information Management & Business Intelligence

 

Directed and defined the Strategic Business Intelligence evolutionary roadmap, for Best Buy in store management, BBY.com e-commerce portal, mobile and kiosk services through the realization of quality and governance in the Data Warehouse, Information Management, and ERP solutions partnering with and managing our strategic vendor relationship to support our delivered DW|IM|BI initiatives.

 

•        Define and roll out enterprise information and data governance standards, policies, procedures to insure the consistent quality and reliability of the corporate information and data assets.

•        Direct, Manage and deliver the all aspects of Data Integration, Migration, Master Data Management, Quality and, Governance solutions for the National Partners for their enterprise business units.

•        Defined and managed the delivery of the metadata identification and definition processes and the established and managed the creation and oversight of the stewardship organization and practices across client organizations.

 

DELOITTE CONSULTING, LLP          2007 - 2009

Senior Manager Business Integration and Optimization

 

Directed and developed strategic Enterprise Architecture, SOA, ERP and BI solutions and managed business-technology client initiatives for the Financial Services, Insurance, Healthcare, and Manufacturing industries. Partnered with client stakeholders to define, create, and manage analysis and metrics to drive continual improvement opportunities (CMMi / ITIL) in the business-technology integration, business intelligence and ERP solutions.

 

KEANE, INC.                  2004-6 & 2007

Director Enterprise Architecture and Integration

 

Defined and directed the vision for the creation of the Enterprise Architecture and Integration Services organization, driving business development and delivery of transformative business and technology solutions across North America, Europe and Asia Pacific.

•        Developed, implemented and managed the product offerings and marketing strategy for the Architecture and Integration business line including Enterprise Application Integration, SOA, ERP, BI, MDM and custom software development solutions offerings.

•        Defined the operational model for Architecture Services interaction with internal business lines and India.

•        Developed, implemented and managed the business lines strategy, operating plan, and P/L to provide streamlined solutions, from middle and back office functions and to providing continuously business process improvement.

•        Defined and established enterprise, application and implementation standards, Software Design Lifecycle (SDLC), patterns and practices for the organization.

•        Designed and implemented business intelligence systems through the use of master data management and data warehouse for several industry verticals including Finance, Insurance, Healthcare, Telecom streamline and augment client care and product placement and marketing.

•        Established, defined, negotiated and managed strategic partnerships and vendor agreements for the firm and on behalf of our clients including vendor responsibilities, SLA’s and accountability, data and intellectual property, current and future costs, payment terms and support.

 

THAMES WATER, LTD.          2004

Delivery Manager - EAI and ERP Architect [Independent Consultant]

 

Led the EAI and ERP integration for Thames U.S. corporate acquisitions and expansion initiatives. Developed the enterprise architecture design and implementation plan for the integration of U.S. municipal utilities into the global ERP (SAP) environment.

•        Established analysis, design, engineering, testing and implementation standards for the project for the program PMO and QRM.

•        Lead the design, engineering, testing and implementation of the SOA Initiative

•        Designed the standard iDOC for U.S. and European data interchange.

 

AT&T         2003

Manager - EAI Architect - Encore and Rodeo Initiatives [Independent Consultant]

 

Directed the strategic Encore transformation and RODEO Business Intelligence initiatives throughout the enterprise to ensure compliance with new FCC regulations and privacy requirements AT&T and optimize and enhance capabilities while driving revenue expansion.

•        Designed and Implemented business and technical processes increased service delivery efficiency and provided a significant reduction in resource requirements.

•        Designed and implemented joint data management and business intelligence solution between Bell South, Corp, SBC and Cingular Wireless to provide network and customer service (CRM) overlap and product placement opportunities between organizations.

•        Directed the onsite Accenture and EDS management and technical resources.

 

MCDONALD’S CORPORATION          2002 - 2003

EAI Architect & Manager - Innovate / Store of the Future Projects [Independent Consultant]

 

Defined corporate technology and Enterprise Architecture and governance strategy, providing vision and transformation roadmap for phased implementation of new business foundation (SOA). Developed defined and implemented the common, enterprise-wide business and technology integration architecture.

•        Successfully executed a multi $100 million phased enterprise redesign and platform migration from legacy host-based architecture to distributed EA platform in 11 months on time and under budget.

•        Envisioned and delivered the new strategic corporate technology standard and long-range enterprise architecture plan. 

•        Managed the enterprise wide delivery organization of 150 business and technology professionals for the client and KPMG/Bearing Point across US, Canada, India and Europe.

 

UPS         2002

Project Manager CRM/SCM Pilot [Independent Consultant]

 

Directed and partnered with cross-organizational teams and leadership, managing communication and progress with management.  Responsible for budgeting, issue resolution, timeline and resource management with end-to-end project and process ownership.

•        Defined and conducted the ERP/CRM/SCM proof of concept and implementation program, for the merger/acquisition.

•        Realized a significant operational cost reduction in the Logistics business unit.

 

GMAC-RFC          2001 - 2002

Transaction Center Architect [Independent Consultant]

 

Defined and implemented the corporations Enterprise Integration migration providing Architectural design and best practices. Responsible for migration Architecture, technology implementation oversight and extant systems operations during the enterprise transition project.

•        Lead the analysis of 3300 custom applications existing within the corporate technology enterprise to identify common functions and areas of non-compliance and designed the strategic SOA based architecture and implementation roadmap including business intelligence capabilities.

•        Negotiated vendor contract and service level agreements including licensing cost and payment term, training, technical support and SLA’s

•        Established analysis, design, engineering, testing and implementation standards for the project for the program PMO and QRM.

•        Lead the design, engineering, testing and implementation of the new unified enterprise Financial Solution platform managing distributed teams across the US, India and Central Europe

 

WELLS FARGO SERVICES COMPANY         2001

Chief EAI Architect & Project Manager EDI – EC [Independent Consultant]

 

Designed and built the Services Company EAI platform, providing architectural and business leadership and guidance to corporate stakeholders.  Focusing on the integration and optimization of mission-critical Business Intelligence and ERP platforms to enhance business and technology efficiency and data-driven decision making.

•        Designed and implemented enterprise application integration plan and architecture, ERP and business intelligence (BI) initiatives, providing technology and business leadership.

•        Built online marketing and customer profile system in conjunction with the online marketplace to increase site traffic and identify and track customer buying behavior and trends.

 

ATOS ORIGIN          2000 - 2001

Chief EAI, ERP -Software Configuration Management Consultant

 

Built and managed the enterprise architecture practice focusing on ERP and Software Configuration Management aligning processes standards, business drivers and performance metrics across and within client organizations. Collaborated cross organizationally and with business partners successfully resolution of periodic project issues. 

•        Developed enterprise architecture service solutions offerings and marketing collateral, demonstrating Architectural thought leadership positioning to be a leading architectural services firm. 

•        Established and negotiated Professional Services and Vendor agreement with the firms strategic partners and on behalf of our clients.

•        Defined Project Management Office (PMO) standards, procedures and metrics for the evaluation of pursuit, project and organizational performance for the corporate Quality and Risk Management organization.

•        Drove business growth by 40% and grew practice size from 3 to in excess of 20 consultants across the U.S., Canadian, Indian and Western European (French and Dutch) business units in just less than one year achieving $4 million business development goal in the first 9 months of operations.

 

BARBOSA CONSULTING, LLC, HARTFORD, CT          1998 - 2001

President and Founder

 

Launched and managed a successful entrepreneurial venture, offering management and technology consulting to Fortune 500, Financial Services, Insurance, Healthcare, Manufacturing, Public Sector, and pre-IPO start-ups, 'dotcoms'.

•        Pre-IPO IT staffing firm; built enterprise architecture and strategic consulting practice from inception to 72 full time employees and revenues of $320k per month run rate.

•        Established internal corporate operating components (HR, AR/AP, Business Development & Marketing, etc.) and service offerings including e-business, enterprise architecture planning, service oriented architecture, ERP, Business Intelligence, supply chain management, customer centered frameworks and portals, and web content.

•        Negotiated, established and managed strategic partners relationships and contracts with IT service providers and ISV’s to enhance and extend the capabilities of the practice and on behalf of our clients.

 

SAINT PAUL SOFTWARE | SPS COMMERCE          1997 - 1998

Application Integration Engineer | Software Development Engineer | QA Program Manager

 

Designed and developed a turnkey Enterprise Integration platform to create one of the first ever BPM software solutions.  Designed, delivered and administered a transactional materials management systems for ordering and fulfillment, tracking and remittance, vendor managed inventory (VMI), business process management and workflow for e-commerce.

•        Drove the creation of packaged and turnkey Enterprise Integration platform to create one of the first ever BPM software solutions.

•        Designed, delivered and administered a transactional materials management systems for ordering and fulfillment, tracking and remittance, vendor managed inventory (VMI), business process management and workflow for e-commerce.

 

IBM GLOBAL SERVICES                      1995 - 1997

Software Engineer & Technical Consultant [Independent Consultant]

 

Envisioned, designed and implemented application program requirements and develop computer program code leading a team of programmers.   Partnered with business and technology stake holders to convert business and system requirements into detailed and optimized system design and technical specifications.

•        Led development and technical support teams for AEFA (Ameriprise) packaged software

•        Delivered applications required development of GUIs (for all platforms).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SKILLS ADDENDUM

 

Specific Projects and References Available Upon Request

 

Methodology, Standards & Frameworks:

PMI | Six Sigma | R2I | Agile Methodologies | SCRUM | CMMi | ITIL | ISO | BSS | SOAP  | Ajax | RoR| SaaS

 

ERP | BI:

Teradata | SAP | Oracle (JDE/ People Soft) | Microsoft Dynamics | DB2 | SAS | Cognos | Business Objects | Sybase | EPIC Systems | Initiate Systems

 

Integration:

Tibco | WebMethods (Software AG) | BEA (Oracle) Web Logic Suite | SAP NetWeaver| IBM WebSphere Suite | IBM InfoSphere Suite Traceability Server & QualityStage | Informatica

 

ECM:

Rational Suite | FileNet | Documentum | Global360

 

Modeling:

UML | Rational Suite | Erwin

 

Testing:

Mercury | Rational Suite

 

Languages:

UNIX [AIX – HPUX - Perl] | COBOL | Python | C++ | Visual Basic | JAVA | JCL | CICS | HTML | .Net (ASP / VB) | J2EE | OO